Customer Interaction & Support: Handling inquiries, complaints, and feedback across various channels (phone, email, social media). Issue Resolution: Troubleshooting problems, offering solutions, and de-escalating tense situations with dissatisfied customers. Relationship Management: Building trust to foster long-term loyalty and, in some cases, identifying new sales opportunities. Administrative Duties: Recording interactions in CRM databases, processing orders, and preparing reports on customer feedback. Strategic Improvement: Analyzing customer data to recommend

This role serves as the first point of contact, managing front-desk operations by greeting patients, scheduling appointments, verifying insurance, and updating electronic health records

Education: Bachelor’s degree in Finance, Accounting, Economics, or related field. Technical Skills: High proficiency in Microsoft Excel (modeling, vlookups, pivot tables), financial software, and ERP systems. Analytical Abilities: Strong quantitative skills, attention to detail, and ability to work with large datasets. Communication: Excellent verbal and written communication skills to present findings to non-financial stakeholders. Experience: Generally 0–3+ years of experience in finance, accounting, or similar analytical roles